Our customer feedback

We really love hearing feedback from our valued customers. Your views are important to us to ensure we continue to deliver the best service to support your needs to ensure you can live as independently as possible giving your family complete peace of mind…

Read on to find out what our customers have to say about their experiences…

Daniel James - July 2019


“I wanted to make contact to thank you for providing support at short notice in ensuring emergency cover was available. The responsive service from you and colleagues in ensuring calls could be redirected is very much appreciated.”

David Jones - May 2019


“She was very professional, helpful and explained what was happening to the service user in a clear and concise way. She made a potentially traumatic event easier by her calm and professional manner.”

Customer - April 2019


“My Dad fell last night and was worried if we couldn't hear him, he might be left on the floor. He was extremely grateful to your Advisor for getting him help and he wanted to thank you all for your invaluable service.”

Customer - May 2019


“Thank you for the service you provide my parents, you are literally a lifeline. The equipment is wonderful and was a huge benefit to our family when my Dad was ill. Thanks in particular to your Installer who was very helpful.”