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Delta Wellbeing is celebrating after reaching its latest milestone by employing its 100th member of staff

25 March 2020

Former registered Domiciliary Care Manager Louise Rudall, aged 38, of Burry Port, joined the Delta Wellbeing team, based in East Gate, Llanelli, earlier this month as one of its new Community Wellbeing Officer’s to support a new regional partnership project called Delta CONNECT.

She brings 20 years’ experience of working within the care sector starting as a carer and then becoming an office worker assisting in the setting up of care packages for individuals within their own homes.

The CONNECT project provides an enhanced lifeline and telecare service across Carmarthenshire, Pembrokeshire and Ceredigion.

The pilot project has been funded by the Welsh Government’s Transformation Fund, enabling the West Wales Care Partnership Board - which brings together Carmarthenshire, Ceredigion and Pembrokeshire County Council’s, Hywel Dda University Health Board and representatives of the third and independent sector - to work together to help shape the future of health and social care services across west Wales.

Louise’s Community Wellbeing Officer role involves assessing people in their own homes to help identify any potential care needs they may have and require support with.

Following an assessment, she looks at suitable preventative Technology Enabled Care (TEC) options available to assist as part of a specialised wellbeing plan. Through the plan, the client receives wellbeing calls to ensure their welfare, as well as access to an emergency Rapid Response Team 24/7.

Speaking about her new role Louise said: “I applied to join the Delta Wellbeing team as I was excited to hear of the CONNECT project and the benefits this will have on the local community. I’m excited to be a part of something that will have a positive contribution to people’s independence and safety. A large portion of my role is to ensure that individuals receive the right level of support and are aware of services that are available locally to them. It’s a very exciting time for me and I feel privileged to have this opportunity.”

Formerly Carmarthenshire council’s Careline service which had been in operation for over 30 years, Delta Wellbeing now operates as a Local Authority Trading Company still owned by the council.

Since forming almost two years ago, the team has continued to expand due to the ever growing health and social care needs across the region, with a focus on providing preventative support where possible, to keep people in their homes for longer. Within the last year, the Delta team has doubled, employing over 60 new staff in Carmarthenshire alone.

As well as being out in the community, the team is also able to work remotely and provide information, advice and assistance to clients at the end of a phone ensuring the service is always accessible all year round. The team can also facilitate digital meetings between other health care professionals across the county and beyond when required and at times of crisis so help is always at hand.

For further information about how the CONNECT project can help you and your loved ones to live independently for longer, and applicable charges, contact one of our friendly team on 0300 333 2222, visit www.deltawellbeing.org.uk or follow @DeltaWellbeing on Twitter.

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