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Case Study: Knowing help is there when I need it

David was born with a rare condition which manifested itself 25 years ago when he awoke one morning and collapsed

The situation

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David was born with a rare condition which manifested itself 25 years ago when he awoke one morning and collapsed. He required an emergency operation as a result of his neck collapsing. David’s progressive condition means he now has extremely poor balance and is a wheelchair user. He is at risk of falling and being unable to get up, particularly when transitioning to and from his wheelchair. He has a carer for certain parts of the day, but is alone sometimes.

The solution

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David uses a fall detector linked to a Lifeline home unit. If the fall detector senses that David has fallen it will automatically raise the alert at the monitoring centre who will talk to David via the Lifeline and send a responder if one is required. David can also press the button on the fall detector to ask for help if he needs it, any time of the day or night.

The outcome

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David’s fall detetor means that if his carer is not at home with him the monitoring centre can send help if it’s required, which gives him reassurance and peace of mind 24 hours a day. It also means his carer can leave the house for short periods of time knowing that David can access help if he needs it.

David says

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“Telecare can help all kinds of people and the service it gives you is great; peace of mind is the main thing for me. Knowing help will be there when it’s needed reduces the stress for both myself and my carer.”

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